Flight ticket cancel but refund amount not credit

Name of Complainant Narendra kumar
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Narendra kumar:

I had booked a flight ticket on 19th of August 2021 from travolook reference number REF813443408 but after 5 min I received a mail that my ticket is not booked and it will cancelled and the refund is initiated and it will be credited In 7 to 10 working days but till date the refund amount is not credit every time I call to customer care they tell me that wait for 1 week it will be credit.

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