Flight ticket amount deducted but not refunded

Name of Complainant KOMAl Singh yadav
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by KOMAl Singh yadav:

I booked flight ticket from Varanasi to Chennai on 27 jully amount deducted but ticket was cancelled ,I contact travolook for refund they told refund will be done within 7 working days ,after that I try to book same site flight ticket but again amount deducted,but ticked cancelled,for this ticket also I contact for refund ,travolook reply that refund will be done in 3 to 7 working days but till now refund not done,
Booking reference no.-REF246310221
Second ticket booking reference no.- REF199904158,now when ever I contact for refund they tell new reason every time

Image Uploaded by KOMAl Singh yadav:

Flight ticket amount deducted but not refunded

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