Flight refund amount not received

Name of Complainant Neha Chinnaya Sherigar
Date of ComplaintJuly 4, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Neha Chinnaya Sherigar:

  1. I had booked 2 tickets, one from Banglore to Goa on 17th April 2020 and the other from Goa to Banglore on 21st April 2020.
  2. The flight had to be cancelled due to the current covid situation.
  3. It has been 2 months now and I still havent received the refund.
  4. Everytime I raise a query I get automated replies, they never receive the call as well.
  5. It is not a small amount, how long do you expect me to wait?!
  6. If I contact the air Asia airlines they tell me to contact paytm cause the booking was done through paytm.

Image Uploaded by Neha Chinnaya Sherigar:

Flight refund amount not received

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