Flight booking got canceled and no booking amount refunded till date

Name of Complainant Rohit Chourasia
Date of ComplaintMay 25, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Rohit Chourasia:

I have booked a round ticket from Pune to Kolkata on 1st of May from Travolook website, as soon as payment done & booking done, I got a call from one of travolook’s representative telling that due to some technical issues your booking got canceled and we are refunding your amount.
It’s been almost more than 20 days and till date i haven’t received any refund amount. Whenever I contact customer care of travolook, they usually says that your amount refund is initiated 2 days back and it will reflect in your contact within 7 to 10 working days and this goes on and on.
Booking ref : REF995013847

Image Uploaded by Rohit Chourasia:

Flight booking got canceled and no booking amount refunded till date

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