| Name of Complainant | |
| Date of Complaint | December 25, 2021 |
| Name(s) of companies complained against | Fire Boltt |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I purchase a Fire boltt Smartwatch BSW 002 model on 22.08.2021 through Amazom. The supplier of the watch was Appario Retail Pvt. Ltd., Plot No. 119, Gallops Industrial Park – 1, Village Rajoda Taluk, Balva District, Ahemdabad (Guj). After 8-10 the smartwatch touch screen went out of order and no touch screen function was enable. I contacted Amazon and Apprario both. On 21st Oct. 2021 the ECON Express Courier Service pickup the return with reference no AWB – 5529174363 (image enclosed). On 11th Nov. 2021, I received a phone call from Bombay office asking about the replacement or return the amount. I opted replacement. The Bombay office company executive told me that in within 15 days, you will not got your replacement contact on phone no 022-48965957. Since 1st Dec. 2021 onward I am continuously contacting on this phone but I was not entertained by any company executive so far. You are requested to look into this matter seriously and manage to send the replacement of smartwatch as early as possible
Image Uploaded by DINESH GUPTA: