Name of Complainant	Sasikumar sampath
Date of Complaint	April 21, 2023
Name(s) of companies complained against	Fireboltt
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
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Hi Team,

I order fireboltt invincible plus for the fireboltt website. After 5 days they have shipped a faulty watch(titled dial).

Then I raised a request to replacement (which is not a easy task) . After 5-7 days they got the faulty item from me and told that they will replace with 10 days but it has been more then 20 days, i am not getting and update from them.

When I call the service desk they are telling that ther was an issue with the system so informing me to either opt for a coupon (which will take 3-5 days to generate) or an alternative watch (old product) .

I spoke with komal (supervisor) she was polite but really didn’t help me in any other way . They are not concerned about the customer at all .

They are informing that the product is out of stock but they are selling it in their website.

Please do take action..

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