| Name of Complainant | |
| Date of Complaint | November 16, 2022 |
| Name(s) of companies complained against | Fireboltt |
| Category of complaint | Corruption |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I have ordered a smart watch and due to a scratch on screen I returned it. They received the product at their warehouse on 17th October 2022 (no refunds initiated till then). No updates till a week, then I started contacting the customer service and oh boy, what a shitty and falseful service they have. Hope no one gets in that situation to talk to those a**holes. Today is 16th November and I just called the 11th time for returned and still got the reply “we have escalated your case to the concerned team”. Manager name: Prajjwal. waited for month than a month and heard to excuses like “no manager”, “refund system bug”, “application problem” “wait 3 days”, “wait 7 days”. They don’t have the balls to accept that they have scammed the money. What shitty brand, worst mistake of my life.
Image Uploaded by Sahil Vyas: