Finance charges even after paying bill on time

Name of Complainant Sowjanya Dandamudi
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Sowjanya Dandamudi:

Hi,

I am using rbl bank credit card, for which they imposed charges even after paying the bill on time, the customer care from bank never helps, I  paid bill on 13th march but the bank says it is paid on 15th march, but statement shows it is paid on 13th, and the imposed be 11744 as the charges, this is really making customer suffer

 

Please help with this

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Finance charges even after paying bill on time

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