Faulty Water purifier by Eureka Forbes company, one other Issue since product bought. No solution from Service Team.

Name of Complainant yeshvanth
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by yeshvanth:

I have brought Eureka Forbes NIRCH HD model purifier, When person came for installation Mother board complaint, Team has replaced board instead of machine. I think it was duplicate part.
Recently i renewed AMC and again the engineer came and replaced filter in the month of October from day one after changing filter machine not working i have called several times to customer care no response from team they are just time passing with smart replies like we are working it has been 3 months machine down still issue not resolved.
I have asked to return money or replace machine, But no response from customer support team.

Image Uploaded by yeshvanth:

Faulty Water purifier by Eureka Forbes company, one other Issue since product bought. No solution from Service Team.

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