Faulty Sim replacement charges by Vodafone idea

Name of Complainant Syed Fazal Ali
Date of ComplaintJuly 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Syed Fazal Ali:

As my sim suddenly disappeared the network in my mobile and i am not able to make any calls & messages. So  I reached the VI store, Ameerpet, Hyderabad. One of the customer care executive Ms. Sulekha said that i have to pay Rs.100/- for sim replacement as per company policy, I said, I am ready to pay Rs.100/- .

 

But they charges for Blocked/ Lost sim.

Image Uploaded by Syed Fazal Ali:

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