Faulty set top box

Name of Complainant Rishiraj choudhuri
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rishiraj choudhuri:

  • I had swapped my set top box last june (8.6.20) because I do recharge my set top box for 1 year. This time again after 6 months (after warranty period) my set top box is not working. Is it a decorum that every after 6 months i shall b swapping my set top box??? I would like to get a permanent solution as early as possible.
  • I have already complained through toll free at about 9.30 am today but they will send their mechanic to me at 4.p.m .Is it a service to a customer???

Image Uploaded by Rishiraj choudhuri:

Faulty set top box

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