| Name of Complainant | |
| Date of Complaint | July 22, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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I have ordered a wifi ups on Amazon and it was delivered on 4th July. Product was not received in working condition. When I wanted to raise return request, I noticed that delivery status was not updated in the Amazon app. I called customer care and explained the issue. They said they will investigate and update the delivery status. It was not done until today (20th Jul). Today when I called customer care again to check the status, they deny to accept that product actually delivered to me and they refused to issue return/refund. I have the digital invoice with me, which they are not accepting. Product cost is Rs. 1999. I want my faulty product to be taken away and I want my money back.
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