Name of Complainant	Sailesh Gupta
Date of Complaint	May 29, 2022
Name(s) of companies complained against	Eureka Forbes
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
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We have been a old customer of Eureka Forbes since 1990 and always loyal to this brand but we have been cheated by one of the sales person ” Raju Rajak 09002414″ of Eureka Forbes when we planned to replaced the old water purifier against new ones dated 29.08.2020. Since we had purchased the new machine Dr Aquaguard Nrich HD UV we have been going through nightmare. The salesman mislead us with fake information and sold this faulty machine to us which is not at all compatible to our place and often broken down since every month we installed it, just to fulfilled his own monthly target how someone trapped the customer that we have learnt from a big brand like Eureka Forbes.
We are now totally pissed off and planning to go legally and thought of complaining last time in hope of good resolution.
Customer details: 6001525264
Invoice number:I21190053653
Order no. 6000065818

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