Fault in Recharge – Prepaid – Brought down from 28 to 14 days

Name of Complainant Shreekanth Shenoy P
Date of ComplaintJune 4, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Shreekanth Shenoy P:

Dear Sir,

i have a Artel prepaid connection with my mobile # 81050 00612. I had recharged this number by paying of Rs.149/- on 20th May for a duration of 28 days. However i am getting the message from 2nd June stating that i will have recharge again. That means instead of 28 days, the validity has been brought down to just 14 days. Hence will you explain the discrepancy please? – Shreekanth

Image Uploaded by Shreekanth Shenoy P:

Fault in Recharge – Prepaid – Brought down from 28 to 14 days

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