Name of Complainant	Vijay Kumar
Date of Complaint	August 30, 2025
Name(s) of companies complained against	Aitel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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PhonePe Support

English
18th August 2025
******2073, your FASTag recharge of ₹1000.0 was successfully completed on 17/Aug/2025 07:20:21.
8:00 am
Please check your FASTag wallet balance for confirmation.
8:00 am
Do you need any help with this?
8:00 am
FASTag balance not updated
8:00 am
It looks like Airtel Payments Bank NETC FASTag is taking a bit longer than usual to update your balance. Don’t worry, it should be updated by 19-Aug-2025.
8:00 am
If it’s not updated by then, please contact Airtel Payments Bank NETC FASTag with the reference ID: PP015229BX4BB0KDX892 to check the status of your recharge.
8:00 am
Is there anything else we may help you with?
8:00 am
No, thanks
8:00 am
Thank you!
8:00 am
We hope this information was helpful.

We’ve created the ticket 485777235 for you. To view it, Tap ? on the top right corner of your app’s home screen and then tap My Tickets.
8:00 am
22nd August 2025
English
11:20 am
Thank you!
11:20 am
We hope this information was helpful.

We’ve created the ticket 485777235 for you. To view it, Tap ? on the top right corner of your app’s home screen and then tap My Tickets.
11:20 am

Image Uploaded by Vijay Kumar: