| Name of Complainant | |
| Date of Complaint | March 6, 2024 |
| Name(s) of companies complained against | Motorola |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
I’ve been a motorola mobile user since decade. And now I’m using a mobile (Motorola edge 20 fusion) which company claimed to be upgraded to the Android software version of ANDROID 13 (2 major system updates) and which originally came with Android 11 out of the box.
But as of march 2024 when other brands are focusing to provide the latest Android 14 update to their smartphones, Motorola did not qualify their promise.
And now on their official website, they removed the product and stated that “If your Android model is not listed here, it is not slated for any further Android operating system or security upgrades”
The link to their official website is below.
https://en-in.support.motorola.com/app/software-upgrade-guide/g_id/2014#gs=eyJndWlkZUlEIjoyMDE0LCJxdWVzdGlvbklEIjoxLCJyZXNwb25zZUlEIjo3LCJndWlkZVNlc3Npb24iOiJIMmpndHV2cSIsInNlc3Npb25JRCI6IlUzUWV0dXZxIn0.
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