Name of Complainant | |
Date of Complaint | June 14, 2023 |
Name(s) of companies complained against | Tata Play Fiber |
Category of complaint | Internet Services |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I am an existing customer of Tata Play Fiber from June 2020. Tata play fiber is advertising to get 26 OTT subscriptions along with broadband recharge. I recharged the account recently on June 2nd 2023 for getting OTT subscription+ broadband services.
As per their instructions, i downloaded Tata Play Binge app and logged in with registered mobile number. I dont see the plan getting activated to watch the OTT. I raised multiple complaints, shared the proofs to Customer care executives, but there has been no help or solution.
I want this issue to be heard and addressed and facing this type of issue from a company like TATA is really disheartening.