| Name of Complainant | |
| Date of Complaint | December 27, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Talked for a hour or so with an agent and was promised a 50% refund for the order and was asked to contact Amazon when I receive the item and I will receive the refund with no further questions asked. Chatted with 2 agents on the Live Chat and talked to 5 different people on the hold( hence yelled at twice and hung up once). Amazon tells me that this is the wrong information and they cannot give that promise.
Image Uploaded by Lena Lau: