| Name of Complainant | |
| Date of Complaint | February 8, 2024 |
| Name(s) of companies complained against | JOYFEEL SHOPPING |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I ORDERED A PAIR OF LEATHER SHOES FROM A COMPANY PRESENTED AS JOYFEEL SHOPPING ON THE INTERNET. A FAKE PAIR OF PLASTIC CHINESE SHOES ARRIVED WITH THE COURIER.
TRYING TO CONTACT THE COMPANY TO RETURN THE PRODUCT I REALISED THAT THE CONTACT EMAIL ADDRESS AND TELEPHONE NUMBER PRESENTED ON THEIR WEBSITE AND ON THE PACKAGE LABEL RESPECTIVELY ARE ALL FAKE. I PAID CASH ON DELIVERY AND I AM NOT SURE HOW I CAN DEMAND A REFUND.