False Billing & charging heavy

Name of Complainant DIVYAPRAKASH
Date of ComplaintFebruary 5, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by DIVYAPRAKASH:

Hi,

I own Airtel Mobile # 9980350384 & my Relationship number is 105-102109477. I am in Germany for last three weeks, International roaming is activated. I have not used this number for making any phone calls or sending SMS, I have used the internet with company provided wifi & not with the Airtel Network. Today, I receive a bill amount of 17,790Rs which is not fair . I have not received any upfront communication on this & today the bill comes as a surprise without undue notification. Please help me address this irregularity in billing.

 

Regards,

Prakash

 

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False Billing & charging heavy

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