| Name of Complainant | |
| Date of Complaint | November 13, 2021 |
| Name(s) of companies complained against | Vi |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have not subscribed to any value added services and I have received a message that says “Thank you for choosing to access Bigwin Battlefield Games, You have been charged Rs.49″. whenever I recharge my prepaid sim in few days later I get such messages and my balance gets deducted. This has been happening for a while now. Earlier it used to be 10 rs but now they deduct 49 rs. Customer care was not helpful. I don’t have any active VAS. I have also seen lot of other people experiencing the same problem. These are bogus transactions.
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