False and fake commitments

Name of Complainant Deekshith
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Deekshith:

From past 15 days I am not able to receive any text messages especially transactional lik OTP etc, and some times call will not get connect it will be quite.

I had opened a service request on 20th of October (Cl2SM31027550730)

Initially they told it ll get resolved on 23rd when I did follow up they again promised me that it will get resolved by next 48 hours and when I did follow up on 27th of October that ticket was still in open and one of the supervisor promised me that I will get a call from there technitian today and I haven’t.

It’s really very frustrating this ppl keep giving me false commitment and I have been suffering from 10 days.

Because of this issue I am not able to do any transaction as iam not getting OTP. I have been going through lots of problem and this ppl are just don’t care abt it.

 

Image Uploaded by Deekshith:

False and fake commitments

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