| Name of Complainant | |
| Date of Complaint | September 10, 2023 |
| Name(s) of companies complained against | ROYQUEEN |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I was looking for a phone that was affordable and sufficient for a year. I found the brand ROYQUEEN, wherein they advertised their product, saying that it has good camera quality, good sound quality, and even excellent performance. I was so intrigued and amazed with their product that I was urged to buy one of their phone models, which cost me almost 3000 pesos. Though it was affordable, the overall performance of the gadget does not match the information that they had advertised. The camera quality is not that good, and the sound is weak. However, the performance of the phone is good for its price because it is usable in terms of social media, but it is not functioning well because it is delayed. The phone did not last for 2 months; the camera stopped working, and the phone has much poorer performance.
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