Name of Complainant	Aditya Dubey
Date of Complaint	October 12, 2022
Name(s) of companies complained against	MOBIKWIK
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

I had a Conversation with one of Customer Executive On 1 March 2022 where she promised me to remove my late charge fees. The amount of 1000 Rs was paid on 1 March 2022 where she told once you pay the amount the fees will be waived off but she never did it.
As promised I thought everything was completed from my end but month on month i was charged with late fees it Impacted my Credit Score Badly. I reached Moboiquick with the same matter in April again. A customer executive told me a request is raised where you will get Solution in 24 hours . It’s been 6 months now and still no resolution has been given. Due to Negligence of this fin-tech giant I have suffered a severe loss.

Image Uploaded by Aditya Dubey: