Name of Complainant	Subdeep Singh
Date of Complaint	May 23, 2023
Name(s) of companies complained against	Jio Fibre
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Hello Team,

I started one jio fibre connection in the month of April for 6 months subscription in Indore location (I paid 4200 for 6 months) and at that time the executive informed me that if my transfer happened during this period then refund of remaining months will happen.

Now I got transferred to Bangalore location and when I call customer care for refund they clearly denied and saying now the refund policy is not available.

But when I joined then why your executive give me fake commitment that refund will happen (ATTACHING THE RECORDING WHERE HE CLEARLY CONFIRM ME THAT REFUND WILL HAPPEN IF I DISCONTINUE)

KINDLY RESOLVE MY ISSUE IMMEDIATELY OR ELSE I HAVE TO ESCALATE THIS ISSUE OVER SOCIAL MEDIA PLATFORM.

And now that executive who visited my place for registration and took the payment is not picking up my calls ( Name – Mayur -+919770907296 ),

Below are my details-

Registered number- 8878898917
Name- Subdeep Singh Saluja

Kindly update me if anything else required from my side.

Regards,
Subdeep Singh

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