| Name of Complainant | |
| Date of Complaint | February 2, 2024 |
| Name(s) of companies complained against | HK WAYS INTERNATIONAL |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hallo
I ordered a JBL Charge 5 Wireless Bluetooth Speaker in terrain color from the HK WAYS INTERNATIONAL(eucs.ways@gmail.com), but instead that they send to me a fake (see picture attached), I was asked they to send me an Adress to shipp it back and to return mi Money but I have no message received from they. Please , can you help me in these case?
Here is the delivery Company letter to me today, when they get to me the parcel:
Hereby we would like to inform you that your parcel 6202692833 will be delivered today, between 13:00-16:00 at Ferenc Zsolt Lőrincz (Infratirii 23 /11, 540559 Targu Mures) from HK WAYS INTERNATIONAL(eucs.ways@gmail.com). Scheduling delivery at fixed hour is not possible.
On delivery you will have to pay for cash-on-delivery, the amount of 350.00 RON.
Should you need further assistance, please contact the delivery driver via telephone at 0772144556.
You can track your parcel online by accessing https://gls-group.eu/RO/en/parcel-tracking or you can dial our Customer Service team at 0269.501.900.
This is an automatic e-mail, please do not reply.
In case you would like to contact us via e-mail, please use the e-mail address below.
Kind regards,
GLS România
Customer Service: +(4)0269-501.900
E-mail: info@gls-romania.ro
www.gls-romania.ro
