| Name of Complainant | |
| Date of Complaint | September 19, 2022 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello,
Ordered a go pro hero 10 from Flipkart on 5th august 2022.
order id:- OD225654119155085000
A defective product was received so asked for a replacement for product.
Later then when the replacement came, I received a fake GoPro hero 7. The packaging was tampered while receiving.
* pictures, invoice, attached.
Asked for pickup and refund for the product.
Several times call customer support for a resolution and mailed the photos, but they were unable to provide me with the solution.
It’s almost 1 month passed since the problem.
Wishmaster/Ekart denied picking up the product 5th time.
Please do the needful piand help me refund my money asap.
If needed can share the unpacking video of the product as well as multiple photos and invoice
Regards
Sourabh Goswami
