Fake product delevery

Name of Complainant Chandresh sahu
Date of ComplaintOctober 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Chandresh sahu:

I placed an order for 2 cargo pants at a cost of ₹899. However, today I received a parcel containing dirty, used, and defective jeans. I attempted to contact the company via email, but all the email addresses I tried were incorrect. Additionally, none of the customer care phone numbers were valid or were switched off. I also received the delivery person’s number, and when I called, I found out that the person was from Ekart. I contacted Ekart, but they informed me that the company is fake, and all the contact details, including phone numbers and email addresses, were incorrect. I paid ₹899 for this order. Please assist me in resolving this issue.”

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