| Name of Complainant | |
| Date of Complaint | October 15, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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I would like to share my experience of Air tel service so that other customers can take a decision.In the month of AUGUST I received a bill for an amount of Rs.2,279.76 (Rupees Two thousand two hundred and seventy nine and seventy six paise) Details of bill dated 12-AUG-2021.I sent mail to Air tel network stating that I have not opted ISD facility, no knowledge also that I have ISD facility, then why this high bill.I said to check and revert back.To which they have not replied through mail but an executive called and said an amount of 800 has been waived off from 2,279, to which i clearly said to him that am ready to pay monthly bill, but not ready to pay this fake bill of ISD calls, which i never used.
However, they did not acknowledge the same. I logged a complaint with their 121 service and they have given assurance that it will be solved with in 72 working hours.
Three weeks have passed and no reply and in turn they stopped my services and again sent a bill for an amount of 3,547/_(Three thousand five hundred and forty seven only). I sent mails but no response.
I am in a shocking stage at this pandemic time that how AIRTEL Generates FAKE BILLS & CHEATS Customers. Till date I have not received any explanation or details for the same. Now, the company is harassing me with calls for the payment. I am surprised and shocked to see how a so called reputed company can fool people by generating fake bills.They are not willing to give reply to any mails.Infact they will call continuously and harass to pay the bills.How do they expect me to pay the bill on services that I have not utilised?
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