| Name of Complainant | |
| Date of Complaint | June 20, 2022 |
| Name(s) of companies complained against | https://www.travolook.in/ |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have booked flight ticket on Travolook web portal i.e. AirAsia flight Mumbai to Guwahati for 20 June 2022. I got confirmation from Travolook side with PNR.
But when I am checking given PNR on AirAsia website, it shows “No Records”.
I tried to contact Travolook executives regarding the above issue, but there was no favourable response. Also sent several mails in above regards, but there were no revert .
When I contacted AirAsia, They said that the journey of the PNR (Y5FL4D) was already over on 16 June 2022.
Now, I got to know about the issue at the eleventh hour that Travolook issued me a fake PNR.
Because of this fraud, I had to book another flight with hefty tariffs.
Booking Details as follows:
Passenger Name: Jaywant Kondvilkar; Date of Journey: 20th June 2022
PNR: Y5FL4D; Booking Ref: REF800257597
I have booked flight ticket on Travolook web portal i.e. AirAsia flight Mumbai to Guwahati for 20 June 2022. I got confirmation from Travolook side with PNR.
But when I am checking given PNR on AirAsia website, it shows “No Records”.
I tried to contact Travolook executives regarding the above issue, but there was no favourable response. Also sent several mails in above regards, but there were no revert .
When I contacted AirAsia, They said that the journey of the PNR (Y5FL4D) was already over on 16 June 2022.
Now, I got to know about the issue at the eleventh hour that Travolook issued me a fake PNR.
Because of this fraud, I had to book another flight with hefty tariffs.
Booking Details as follows:
Passenger Name: Jaywant Kondvilkar; Date of Journey: 20th June 2022
PNR: Y5FL4D; Booking Ref: REF800257597
Kindly issue my refund with my loss due to your fraud.
