| Name of Complainant | |
| Date of Complaint | June 2, 2022 |
| Name(s) of companies complained against | Amazon Sales and Promotion |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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This is regarding a fake call I received this morning saying my Amazon account and my number received a gift on account of the contest that was conducted during the Amazon sale.
I received the call from the this number from a person named SONALI MEHTA from sales and promotions department -7699557925
I was given a list of gift options and was asked to choose any one of the gifts as below.
1. Dell laptop 15.6 inches
2. Sony LED TV 43 inches
3. Apple phone 11 256 GB
4. Voltas AC 2 tons
5. LG refrigerator double door
I selected the 3rd option and they gave me a reference number of the product – which was the number for the IPhone and asked me to add it into cart. Along with this they asked me to select any product worth not less than 5000 and buy that product and along with this order they will send the gift product also.
I selected Oven and added it to cart it coasted me around 7649. They asked me to make an online payment using my net banking and not the regular mode of Amazon transaction.
They asked me that company is offering must cashback so I have to first send some money.
I transferred an amount of Rs. 7649 through IMPS transfer to the account given below.
BENEFICIARY NAME: J Mandal
IFSC code – UTIB0002291
Account Number – 922010008246257
Amount transferred – 7649
Then Sonali Mehta asked me forward a screenshot of amount transferred on whatsapp number this.”8334819907” .I forwarded the screen shot to this number.
Later on the forwarded a confirmation of the order.
Later then she came up saying to transfer a GST amount of 11,999 in the same account as gst. And they forwarded me a pdf with gstin no. I transferred that amount too to the same account no. Then they said they only got 11989 rs only and 10rs got deducted due to some wallet charges and asked us to sent the same money again.
I got a doubt at this stage and asked them to refund the amount first. But they kept saying they can’t cancel the process. After 2 hrs. of continuous phone call, they agreed to refund the amount, they even send the screenshot of amount transferred. Its been 6 days, I didn’t get any refund. They mobile number is still active and they kept saying they will process the refund. When I enquired the same in amazon customer care, they said this is a fraud call.
I beg you to help me retrieve my hard earned money.
Your immediate action and help will be highly appreciated.
And I request such individuals must be dealt severely so that our citizens do not fall into pray of these individuals.
