| Name of Complainant | |
| Date of Complaint | February 6, 2019 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear sir ,
I am done my ₹ (349 -50=299/-) recharge on date 27 jan.2019 09:15 am with the help of “my jio” and pay the money by “upi” ID . I received confirmation message from bank for completing of transaction . But that recharge not received . Than I call to jio customer care than they are saying your recharge is ‘dicline’ than it is credited with in 10 days on your account and says that re – recharge your jio number . Than I re- recharge my jio number with same recharge ₹349- (50) = 299/- and second time money deducted from my account but recharge not received .
Than I re – call to jio than they are says that the transaction not enter in our system than it is credited with in 10 days on your account .
In that time I call my bank . The bank says we have done there transactions.
Sir , You say what can I do. Today completed 10 days limit . But money not credited on my account
Plz help
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