Failed transaction of prepaid recharge didn’t get deposited back in bank

Name of Complainant Asawari Kamatnurkar
Date of ComplaintJune 16, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Asawari Kamatnurkar:

I have recharged of Rs. 598 for my Airtel prepaid mobile (Number: 9960621987) on 31st May 2020 from Pune. The transaction got failed, mobile was not recharged but Rs. 598 got deducted from my bank. Transaction ID for the same is 200531247130. Airtel customer care executive told that this amount will be credited to your account withing 7 days and yet after 15 days the amount is not deposited back in my bank. They are not responding to calls, mails.

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Failed transaction of prepaid recharge didn’t get deposited back in bank

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