| Name of Complainant | |
| Date of Complaint | March 31, 2022 |
| Name(s) of companies complained against | Make my trip |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello,
My name is Kedar Sirdeshpande. I had attempted a booking from Bangalore to Nagpur on 20th March 2022 and an amount of 14,818/- was debited from my account. The payment was done via Google Pay.
There was no ticket issued for this, so I ended up making another booking (ID: NF7V3C99HGXZ9QT24709) and the payment of 14,808/- was made via debit card on the same day.
I tried reaching your customer care number and it is hopeless, since I cannot get past anything unless I have a booking reference. It is completely IVR and cannot reach a real person.
Image Uploaded by Kedar Sirdeshpande: