| Name of Complainant | |
| Date of Complaint | September 10, 2023 |
| Name(s) of companies complained against | Faction hub |
| Category of complaint | Health & Beauty |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered two cargo pants from an Instagram account Faction Hub but they are fake and products are defected. I want my money back.
Image Uploaded by Akriti Raj:
I ordered cargo pants from faction hut and i recieved a damaged product it was a scam i want my money back
I strongly agree with you in this matter. There are many people who are facing this. This seriously needs to get resolved
have faced this issue as well
Same thing happened with me also. I need my money back. Were you able to get this resolved?
Hey did you get your money back n what did you do.
Did you receive any reply on your complaint?
I had ordered two cargo pants for women. Instead of that I got a filthy shirt and a pant from an Instagram account named faction hut. It’s very disappointing and dissatisfaction caused by The account. I want the refund of Rs899 back. Very unprotected and unprofessional act caused by Faction Hut.
and i recieved a damaged product it was a scam i want my money back
I ordered cargo pants from faction hut and i recieved a damaged product it was a scam i want my money back
I had ordered two cargo pants. But have received a torn old jeans it’s big scam
I faced same issue like everyone , ordered 2 cargo pants, and received old used shirt
Is there any refund done? Is there any solution for this?
I ordered 2 military pants from faction hut through Instagram but got defective used and dirty shirts I paid 899 for it want refund for it.. there is a big fraud going on…
I faced same issue like everyone , ordered 2 cargo pants, and received old used shirt
Is there any refund done? Is there any solution for this?
Like everyone I ordered cargo pants but I received shirt I want my money back
Dear Faction Hub Team,
I hope this message finds you well. I am writing to address a concerning issue regarding an order I recently placed through your Instagram account. On 10/05/2023. I ordered two pairs of cargo pants (Order ID: STMT05OCT4514). However, upon receiving the products, it has become evident that defective and counterfeit.
I have identified several issues with the cargo pants I received:
1. Counterfeit Product: The pant I received do not meet the quality or specifications that were advertised on your Instagram account. It is evident that these products are counterfeit, which is not only misleading but also illegal.
2. Defective Items: The pant have fully damaged I am deeply disappointed by the quality of the products and the fact that I received counterfeit goods. As a customer, I trusted your Instagram account to provide authentic and high-quality items, but this experience has left me unsatisfied.
In light of these issues, I kindly request the following actions:
Full Refund: I request a full refund of the purchase price for the two pairs of cargo pants, including any associated shipping fees.
Confirmation: I would appreciate confirmation of my refund request and a timeline for when I can expect to receive the refund.
I hope that Faction Hub takes this matter seriously and promptly addresses the issues raised. Please respond to this email at your earliest convenience to acknowledge my complaint and provide instructions for returning the items and processing the refund.
I value honest and transparent business practices, and I trust that your company will take appropriate steps to rectify this situation and prevent similar incidents in the future.
If this matter is not resolved satisfactorily, I may need to escalate it through appropriate channels to protect consumer rights and inform others about my experience.
Thank you for your attention to this matter. I look forward to a swift resolution.
Sincerely,
Subramanyam
I ordered cargo pants from faction hut and i recieved a damaged product it was a scam i want my money back
I have ordered 6pcs of underwear and I got 2used worst shirts… I lost 999 rs …. Please help me to get my money refund
I ordered cargo pants from faction hut and i recieved a damaged product it was a scam i want my money back