facing issues in international swiping transactions

Name of Complainant jintan jain
Date of ComplaintJanuary 25, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by jintan jain:

paytm executive gave the guarantee that any international swiping cards can be swiped in the given paytm device while installing they have taken charges for device but once the installation done from opening date to now none of the international cards are getting transacted in this swiping machine when we are complaining to the paytm call centres there are saying only one thing that your problem will get resolved in 2days sometimes there are saying your problem has been resolved and finally when we told them please cancel the machine and just refund the installation charges there are not ready to do that .they are just raising the complaint ticket
actually the customer care should not disconnect the call without giving any proper response but the paytm representative mrs appoorva has disconnected call…

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