Name of Complainant	Hitesh V. Lilani
Date of Complaint	June 22, 2023
Name(s) of companies complained against	Fab Hotels
Category of complaint	Tours & Travels
Permanent link of complaint	Right click to copy link
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I made an advance booking thru Fab Hotels for Santoor Hotel Indore from 2nd July to 6th July for 2 rooms and made the payment vide my Citi bank credit card. When I contacted Santoor hotel for confirmation I was informed that they are no more affiliated with Fab Hotels and can do direct booking with them and cancel my booking with Fab hotels. I did so and now when I am following up for a refund they asked me for the details of my credit card statement which I provided them. Still they are in no mood of refund. I am struggling to get my unused money for this stay.
Please help.
Hitesh Lilani

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