| Name of Complainant | |
| Date of Complaint | May 25, 2019 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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While the advertised Jio speeds are great, in the area near P-block, badhwar park, the speeds don’t even cross 10 kbps. The speed is so slow that even speed test rarely works and prompts “”. This is the story from 6:30 am, through the day and till 1:30 am. The only time the internet is fast is between 1:30 am and 6:30 am, a time very few people are awake to utilize. On reaching out to Jio, I was told that the coverage is great but there are “too many users” and that they cannot give a date for remedying this problem. Not only is the speed less than that of 2g, Jio is not admitting their mistake and remedying this problem by constructing more cell towers to increase the total bandwidth. The Jio app itself can’t detect when the data is turned on due to the abysmal speeds!
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