Extra money deducted from my recharge amount

Name of Complainant Bala Subramanian
Date of ComplaintFebruary 9, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Bala Subramanian:

Sir  I got new DTH connection from Airtel. As per new rules I selected a pack for the value of rs 377 per month. I recharged 900.00 for two months subscription. But as per my old plan they wantedly take many from subscribed amount . I enclose my conversation wiyh them for your reference. Kindly do the needful and save my monym cheating by airtel
Sir , I was informed from your customer care executive thiruchegodu, to make your own pack in my d2h connection 3027856794 .as per his guidelines I activate my recharge channel for rs 378.00. I recharged around 800.00 as two months subscription.but till today my selected plan was not activated .I tried to contact your all customer support but result is zero . I very much worried for selecting your product .

Let me know the status whether my old plan how long will be continuing or new channel request Willbe activated.
Very much worried about Airtel seivice and now I feel my mistake to change my DTH connection to Airtel.
Dear sir , further trailing mail . No action taken for my issue. Your people are daily contact me and asking my Id. After details given no reply .no phone calls. Today I came to know around 300 .00 deducted my recharge amount of rs 900.00.  very sorry to say this .I made mistake to choose your DTH.

Why I have to go for legal help. Please take it urgent and save my money .I waiting for your reply
Balasubramanian.
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Extra money deducted from my recharge amount

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