Extra installation charged for broadband

Name of Complainant Shubham Kumar Singh
Date of ComplaintJuly 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shubham Kumar Singh:

Hi,
I have applied for broadband connection and paid Rs 6099/- as six months advanced rental. But still team is asking for Rs1000 as installation charges and that too they are saying bill will not be given on the name of airtel.
I suspect they are charging extra other than normal charges.
Please clarify on this issue or give any point of contact to get this thing clarified.
PFB the details
Airtel account number- 7039455676
CAF#-05511663678
Address-569L, Shahpur Awas Vikas Colony, Geeta Vatika, Gorakhpur
Pincode:273006
Name:Shubham Kumar Singh
Number:9919594078
Alternate Number :9140490883
Note: Installation not done till now
Thanks,
Shubham Kumar Singh

Image Uploaded by Shubham Kumar Singh:

Extra installation charged for broadband

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