Name of Complainant	Preety Singh
Date of Complaint	June 20, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Hi my name Is preety singh my postpaid Number is 9821144515 .

i had spine fracture in jan 2020 and also m not working since long time so I told your representative about the same and asked to remove some late fee so I can pay it they said it will be done I spoke to them in March .

Then I checked wasn’t waived off and I tried to contact couldn’t contact due to lockdown..

in between I paid some about and also 100 booster pack i didn’t know that it will be coming every month in my bill and Noam since aptitude getting extra charges the tax late fees 100 rp foe that booster I cannot use it if I knew I would have activated it then MY NUMBER WAS shut down ..

I tried to call customer service after the first bill with 599 couldn’t reach then I received call back from you and the rep disconnected the call without listening my problem so he couldn’t file my complaint.,

then I have waited long to open your store then I went to the store 4 days ago the ask me to wait n I waited also asked me to send email I did that too they only sending me one msg that they need complaint number..

now from where I get the number when complaint WAS never filed .. m tired sending emails m making requests I don’t have job my fracture isn’t getting better I still will try to pay it anyhow .,

but I won’t pay extra charges foe nothing no body is listening to me. The ppl at the store are so rude couldn’t even waiver one or 2 late fees this is the worst customer service ever I am so aggravated I sent email to ceo no response where I should go answer ask for help this is so humiliating I want the resolution asap or I want to speak someone higher ..i am very old customer but no one is showing lil bit courtesy this is shame .

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