Extra charge in bill

Name of Complainant Singh Mukul Ramnaresh
Date of ComplaintDecember 14, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Singh Mukul Ramnaresh:

I am a Vodafone customer since last 2 years. However recently when I received my bill for the mentioned number , the additional charge of Rs. 819 was added.
I called customer care to know about the charges, they have informed me that the call on special number was made I.e on 53516 on which 1 calls were made on November 1 in which 91 minutes 10 second call was made.
Now I would like to mention here that this number is strictly used by me and I have never made calls on the number provided by customer care i.e 53516.

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