Extra billing, not cancelling add-on, payment done but sim deactivated

Name of Complainant Akshay
Date of ComplaintJuly 10, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Akshay:

We have made RTGS on 7th July and submitted the corresponding UTR no. on appropriate email ids, even then our numbers are deactivated.

We have 11 numbers under our corporate plan out of which 2 numbers have an add-on of BBM worth Rs 299 per month which we don’t want and we are trying to deactivate that since September 2019 but till now it comes added in the bill.

Image Uploaded by Akshay:

Extra billing, not cancelling add-on, payment done but sim deactivated

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