Name of Complainant	Gagandeep Singh
Date of Complaint	September 10, 2022
Name(s) of companies complained against	DG Warranty, LLoyd, Sargam Electronics
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
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Sargam Electronics sold an extended warranty termed as “DG Warranty” for a
Window AC was purchased from the Sargam Electronics store at Tilak Nagar, New Delhi.
The charge for the extended warranty was Rs 3,200/- and it is valid from 14/06/2022 to 13/06/2024. DG Warranty is a scheme where the customer pays for a future promise of repairs & Replacement of defective parts. My AC stopped Cooling on 15 May 2022
And I considered utilizing the DG Warranty by Sargam. To my surprise and irritation, the
The phone numbers mentioned on the invoice Are not functional. Further, the customer
Helpline numbers 011-49049220 and 9911433300 are on IVR. The IVR leads me to
A certain stage and then it goes blank. It doesn’t register the complaint.
Upon visiting the store, I discovered that it has stopped operations.
I fear that I have lost the money charged for the DG Warranty as Sargam Electronics is not answerable on phones, websites, and stores.

Image Uploaded by Gagandeep Singh: