| Name of Complainant | |
| Date of Complaint | June 24, 2020 |
| Name(s) of companies complained against | Adani electricity |
| Category of complaint | Electricity |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Adani Electricity Consumer Grievance Team,
This is to my Reference number – 542706155 as on 21st June 2020, my query is regarding the electric bill erroneously charged on the Accountfor the month of May 2020.
Bill No. 101086463958. Bill Date – 19-06-2020.
As per your bill receive, it shows our Electricity Consumption Unit for month of May is 592 Units (which is impossible) and Energy Charge is exorbitant Rs.3507.60 and Total Payable Amount for the month of May bill is Rs.5210.
If you can scrutinize and see our Last 6 months bill then you will realise that there is massive mistaken done by Adani Electricity by Charging us unreasonable amount.
Our Last 6 months Reading are mentioned below
April 2020 – 151 units
March 2020 – 151 units
Feb 2020 – 149 units
Jan 2020 – 143 units
Dec 2019 – 176 units
Nov 2019 – 182 units
Also would like to highlight the consumer helpline number is of no use as they straight way raised their hands and instead of registering our query, your Customer Help Executive simple said that “We can’t register your complaint you need to email the complaint.” Then why there is this Helpline number.
Also your executive was not ready to share her Full name. As there might be numbers of employees work with that First Name and how we as customer or even you keep track on who has communicated with the client. Customer Executive Name is Amrita.
So there is grievance against the bill for the month of May 2020 and I want Adani Electricity Consumer Grievance Team to address this complaint on priority basis and rectify the bill as I’m not going the pay the bill unless this extortionate bill is rectify by your team.
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