Name of Complainant	NIKHIL JAWALE
Date of Complaint	July 1, 2024
Name(s) of companies complained against	HULM ENTERTAINMENT PVT. LTD.
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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THERE IS AN APP CALLED EXCHANGE22 WHICH IS A SPORTS TRADING PLATFORM. I USED TO PLAY HERE SINCE LAST 1 YEAR. OM 7TH OF JUNE THEY BLOCKED MY ACCOUNT AND MY MOTHER’S ACCOUNT WHICH WAS CREATED BY MY COUSIN. WHEN I ASKED THEM THE REASON THEY SAID THAT THERE WAS SUSPICIOUS ACTIVITIES IN THE ACCOUNTS. WHEN I ASKED WHAT WAS SUSPICIOUS THEY SAID THAT I USED TO PLAY BETWEEN MY OWN ACCOUNTS WHICH WAS RIGHT. THERE WAS A MARKET FEATURE WHERE I CAN CREATE AMD ACCEPT DEALS. I USED THIS TO CONVERT MY UNUTILISED WALLET AMOUNT TO WINNINGS BECAUSE THERE WAS A FEATURE THAT IF WE TRANSFER OUR WINNINGS INSTEAD OF WITHDRAWING THEY WILL PAY REAL CASH IN THE UNUTILISED SECTION. I USED THIS FEATURE AND USED TO CONVERT THEM. THIS WAS ACTUALLY A LOOPHOLE IN THE APP. AFTER FEW DAYS THEY CALLED ME THAT SAID I WON’T GET MY MONEY BACK BECAUSE I HAVE VIOLATED THEIR FAIRPLAY T&C. I HAD ALMOST 3LAKHS+ IN BOTH THE ACCOUNTS.

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