Exchange product not picked up

Name of Complainant Anand
Date of ComplaintNovember 2, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Anand:

I have order a phone from paytm mall under exchange offer . It got delivered on 21st October 2018 . But they have promised that old device will be picked up within 72 hours. But Now it almost 10 days over.  customer care they not picking my call since I waited for 22min Long.

Image Uploaded by Anand:

Exchange product not picked up

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