Exchange product amount

Name of Complainant Naveen Ravi
Date of ComplaintAugust 21, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Naveen Ravi:

I have bought a new phone and made the old phone for exchange. The exchange price totally depends on phone’s condition. Which is mentioned in exchange policy. But they have deducted the money for not giving the old phone’s charger and box which is no where mentioned in that policy. This is what i am asking them for more than 20 days. These customer service team purposely disconnected my call in between the conversation. They have no answer for my question.

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