Excess Toll as well as 2 times toll amount deduction within 2 sec.

Name of Complainant Vishal Jain
Date of ComplaintJanuary 13, 2026
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Vishal Jain:

Dear Sir / Ma’am,

Yesterday, while commuting from Agra to Gurugram, I used the KMP Expressway by entering from Palwal and exiting at Khalilipur Toll Plaza.

The applicable toll amount for this stretch is ₹40/-. However, an incorrect amount of ₹240/- was deducted at 22:04:31, and the same amount was again deducted at 22:04:33 (within a span of 2 seconds).

You are requested to please look into this matter at the earliest and process the necessary refund at the earliest.

Transaction details can be shared if required.

Best regards,
Vishal Jain

Image Uploaded by Vishal Jain:

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