| Name of Complainant | |
| Date of Complaint | June 27, 2021 |
| Name(s) of companies complained against | DTDC |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
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- We have sent courier (2 pcs) from Ranchi to Ahmedabad on 24.02.20.
- The total volumetric weight was 30.5 kgs.
- The courier was successfully received after few days.
- We were charged ₹3660/- for the courier service.
- I THINK WE WERE CHARGED MORE THAN THE STIPULATED AMOUNT.
- A/C TO THE PRICE CHART OF DTDC (₹100/KG), THE COST BECOMES ₹3050/- FOR 30.5 KG WEIGHT. IF WE INCLUDE ₹110/- SERVICE CHARGE, THE TOTAL COST BECOMES ₹3160/- . WE EVEN DIDN’T OPT FOR SPECIAL PACKING. SO THE PACKING WAS ALSO FREE.
- SO IT BECOMES MEANINGLESS TO CHARGE ₹3660/- .
- I REGISTERED COMPLAINT LONG BACK AT DTDC CUSTOMER CARE REGARDING THIS, BUT THEY DIDN’T TAKE THE MATTER SERIOUSLY. THEY ALWAYS GIVE REPLIES WHICH NO ONE CAN UNDERSTAND.
- I WANT REFUND OF EXTRA AMOUNT CHARGED. TRANSACTION ID:- 5099494162098
- CONSIGNMENT NUMBER:- D63029886
